The register and the queue, in one system.
Track everything your team owns. Run the tickets about it. A ticket line points at a real asset — so resolving it moves the asset, and there is no integration to keep in sync.
Sign in with your work account.Why it’s one product, not two tabs.
Everyone else runs a ticket system beside an asset register and reconciles them with an integration that drifts. In Depot a ticket line isn’t a text field describing an asset — it’s a pointer to the asset record, with an action attached.
Six questions Depot answers.
Three about the things you own, three about the work of looking after them, and one that needs both.
"Who has DEP-04412 right now?"
Scan the tag or search the code. Custody is a named person with a date — and they've confirmed receipt, so the record matches the desk rather than what someone meant to do.
"This thing is broken. Now what?"
Scan the tag and raise a ticket against it. It arrives already knowing the asset, the site and the holder — nobody types a serial number, and nobody picks the wrong one.
"Why has this been open nineteen days?"
Every ticket carries a due date and a visible clock. Put it on hold waiting for the requester and the SLA pauses — so your numbers measure your team's response, not other people's silence.
"Who picks this one up?"
Ordered rules match on type, site, priority or asset category and hand the ticket to a pool of agents. Depot knows who is actually on the queue right now, so nothing lands on someone who logged off an hour ago.
"What did we give the person who left?"
Depot already holds the list, so the offboarding ticket writes its own line items — one per asset, each with an action. Close it and custody is released. No reconciliation step, because there are not two systems.
"Does the spreadsheet match the building?"
Walk a floor scanning what you find. Depot reports what's missing, what turned up that shouldn't be there, and what nobody has touched in a year.
It starts with a sticker.
Print a tag, stick it on, scan it. From that moment the thing has a record — who holds it, where it lives, and every ticket that ever touched it. Depot is in use today; access is granted per workspace rather than by sign-up.